Note: Policy language is simple English with light Hindi for clarity. For legal interpretation, the English version governs.

The Saree Shop respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.

1) Information We Collect

• Identity & Contact: name, phone number, email address
• Addresses: billing and shipping address
• Order & Transaction details
• Payment information (processed via secure payment gateways – we do not store full card details)
• Technical data: cookies, IP address, device/browser info, pages visited, and interactions

2) How We Use Your Information

• Process and deliver orders; manage returns/exchanges (7‑Day Exchange policy)
• Customer support and service updates
• Personalize your experience and improve our website
• Send offers or updates (you can opt out anytime)
• Fraud prevention and legal compliance

3) Payments & Security

We use secure payment gateways (e.g., Google Pay, Debit/Credit Cards, Net Banking). Your card details are encrypted and processed by the payment provider. The Saree Shop does not store card information, CVV, or UPI PINs on our servers.

4) Cookies

Cookies help us remember your preferences and improve performance. You can control cookies in your browser settings. Disabling some cookies may impact site functionality.

5) Sharing Your Data

We do not sell your personal data. We only share it with trusted service providers when necessary, for example:

• Courier/logistics partners for delivery
• Payment gateways and fraud‑prevention tools
• IT/hosting and analytics providers

All partners are bound by confidentiality and data‑protection obligations.

6) Data Protection & Retention

• Safeguards include SSL encryption, firewalls, access controls, and periodic reviews.
• We retain data only as long as needed for the purposes above or to meet legal obligations.

7) Changes to this Policy

We may update this policy periodically. The revised version will be posted here with an updated effective date and becomes effective immediately upon posting.

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